Due to the overwhelming success and positive feedback since the installation of the pay by space station in the Chicago St. parking lot, the City has decided to invest in three additional machines – two for the New Avenue parking lot and one for the York St. lot. The user's comments have included the pleasure of having multiple payment options (especially credit card) and the issuance of receipts.
From the City's perspective, the most beneficial elements have been the revenue security and auditing, the ease of collection, and the fact that repairs or maintenance were practically non-existent. And, those few times they did need to call for help, Total Parking Solutions, Inc was there.
Now that the antiquated manual parking system is history, the City of Joliet parking staff has much more time to dedicate to duties that the residents will realize and appreciate